Mr Chips: When I talk to prospective purchasers of equipment I often find that I am asking them the questions. Firstly to determine if they really need the equipment, then to find out which is the right tool for the job. I strongly believe in consultation and suggest you listen to everyone, then make up your own mind, after all it is your business and you know it best.

Mr Chips: Successful companies have the courage to spend money on equipment upgrades in tough times, often because they have a philosophy of investing in regular upgrades - regardless of the state of the economy.